Privacy Policy

Eroda is a Software as a Service (SaaS) platform designed for salons and beauty businesses.

For privacy questions, contact:

Email: privacy@eroda.io
Website: https://eroda.io

Information Businesses Provide

Salon owners and administrators may provide:

• Business name
• Business address
• Phone number
• Email address
• Tax information
• Subscription details
• Payment information

Employee Information

Salon administrators may create employee accounts containing:

• Name
• Email address
• Phone number
• Job title
• Hours worked
• Commission records
• Tips
• Services performed
• Login credentials

Employees may update certain profile information themselves.

Customer Information

Depending on how a salon uses Eroda, customer information may include:

• Name
• Appointment history
• Service history
• Notes
• Contact information

Customer payment information is processed by third party payment providers and is not stored by Eroda.

Automatically Collected Information

We automatically collect:

• Device type
• Browser type
• Operating system
• IP address
• Login history
• Usage analytics
• Crash reports
• Cookies and similar technologies

We use information to:

• Operate the platform
• Create user accounts
• Authenticate users
• Calculate commissions
• Record employee hours
• Track tips
• Generate payroll reports
• Improve the platform
• Provide customer support
• Detect fraud
• Maintain security
• Process subscription payments
• Communicate product updates
• Meet legal obligations

We do not sell your personal information.

For Canadian users, we collect and use personal information with your consent or as otherwise permitted by applicable privacy laws.

For United States users, processing is based on contractual necessity, legitimate business interests, legal obligations, or consent where required by applicable state law.

We use cookies to:

• Keep users signed in
• Remember preferences
• Measure website performance
• Improve user experience

Users may disable cookies through their browser settings. Some features may not function properly.

Payments are securely processed through third party payment providers such as Stripe.

Eroda does not store complete credit card numbers.

Payment providers maintain their own privacy policies.

We may share information with:

• Cloud hosting providers
• Payment processors
• Email providers
• SMS providers
• Analytics providers
• Customer support providers
• Legal authorities when required by law

We require our service providers to protect personal information.

We never sell personal information.

Your information may be processed in Canada, the United States, or other countries where our service providers operate.

We use appropriate safeguards to protect personal information during international transfers.

We retain information only as long as necessary to:

• Provide Services
• Maintain business records
• Meet legal obligations
• Resolve disputes
• Enforce agreements

When information is no longer needed, we securely delete or anonymize it.

We use commercially reasonable safeguards including:

• Encryption in transit
• Encryption at rest where appropriate
• Secure authentication
• Role based access controls
• Routine security monitoring
• Regular software updates

No system is completely secure. We encourage users to use strong passwords and protect their account credentials.

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Delete your information
• Request a copy of your data
• Withdraw consent
• Restrict certain processing
• Object to certain uses
• Appeal privacy decisions where applicable

Requests may be submitted to: privacy@eroda.io

We will respond within the time required by applicable law.

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including:

• Right to know
• Right to delete
• Right to correct
• Right to opt out of certain data sharing
• Right to non discrimination

Eroda does not sell personal information.

Canadian users have rights under applicable federal and provincial privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation.

Users may request access to or correction of their personal information.

Eroda is intended for business users.

Our Services are not directed toward children under 13 years of age, or the minimum age required by applicable law.

We do not knowingly collect personal information from children.

Salon owners are responsible for ensuring they have appropriate authority to upload employee and customer information into Eroda.

Where Eroda processes personal information on behalf of a salon, the salon acts as the data controller or organization responsible for the information, and Eroda acts as a service provider or processor where applicable.

Our Services may integrate with third party platforms including:

• Stripe
• Google Calendar
• Google Business Profile
• Facebook
• Email providers
• SMS providers

Use of those services is governed by their own privacy policies.

We may update this Privacy Policy periodically.

Material changes will be posted on our website and, where appropriate, communicated through email or the application.

The Effective Date at the top of this policy indicates the latest revision.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact:

Privacy Officer
Eroda
Website: https://eroda.io
Email: privacy@eroda.io